1300cjay
Refund & Cancellation Policy
When purchases may be refunded or cancelled and how to request one.
We want you to be satisfied with your purchase of beats from David Chijioke Ngene trading as 1300cjay. If you have any issues or concerns with your purchase, please review our refund policy below.
1. Refund Eligibility
Refunds will only be issued if:
- The purchased beat is defective or unusable;
- The wrong beat was delivered;
- You accidentally placed a duplicate order.
Refunds will not be issued for:
- A change of mind;
- Subjective dissatisfaction with the beat;
- Failure to read the beat description;
- Failure to understand the applicable licensing terms.
2. Refund Process
To request a refund you must contact us within 14 days of the purchase date and provide detailed information explaining the issue or the reason for your request.
We may ask for additional information or evidence to verify the request, including audio recordings, screenshots, or other relevant documentation demonstrating the issue with the beat.
Refunds are issued at our discretion, based on the validity of the request and your compliance with this policy.
3. Refund Method
Approved refunds are issued to the same payment method used for the original purchase, and are typically processed within 7 business days of approval.
Your bank or payment provider may take additional time to show the funds in your account.
4. Non-Refundable Items
- Customized beats, or beats produced to your specifications, are non-refundable once the production process has begun.
- Purchases of exclusive rights are non-refundable once the applicable license agreement has been signed.
5. Limited License Termination
If a refund is issued for a beat purchase, your license to use that beat terminates, and you must cease all use of the beat in your projects.
6. Contact Us
If you have any questions about this refund policy, or would like to request a refund, contact us at 1300cjay04@gmail.com.
David Chijioke Ngene trading as 1300cjay
Email: 1300cjay04@gmail.com
Phone: 08132459852
Address: N0. 4 odejayi crescent, Surulere, Lagos, Nigeria
N0. 4 odejayi crescent, Surulere, Lagos, Nigeria
Phone: 08132459852
Email: 1300cjay04@gmail.com
1300cjay is operated independently by David Chijioke Ngene on Trakroom, a platform operated by Trackdock Limited.